The Pebble manifesto
Making a difference with cloud based data solutions is our passion. We believe our successful value delivery is a result of our mindset. To express our mindset and the values we deem to be important, we have created our own manifesto.
Pay per useNo large upfront investments, you pay as you go, only for what you use
SecureSecure by design through controls that meet audit and security standards
Fast deliveryFacilitates the shortest possible time to market
ElasticNo more worries about capacity management
Always onAlways on, access to your data and apps anywhere, anytime in a fully controlled manner
Value over process – our primary goal is to deliver business value. What that value is? That is up to the customer and Pebble together to decide. Anything can be defined as long as it contributes to the goals of the organization. More turnover, less cost, higher margin, higher customer satisfaction, shorter time to market, less waste, happier staff, better coffee… We understand processes are in place to make organizations run smoothly. However, if we had to choose between delivering value or following strict processes, we choose value. Processes should facilitate the delivery of value, and are not a goal as such.
Attitude over skill – in our sourcing strategy we like to use the phrase “We hire your attitude, we train your skills”. That says it all. We work with smart people in a knowledge intensive profession. We believe that with the right attitude, bright minds can get anything done. Skills can be learned, and need to be updated in fast changing cloud environments. The attitude to focus on value rather than technology is something that is more difficult to learn and that is exactly what Pebble is all about.
Mindset over frameworks – we are working in an area where many frameworks are available that define processes to organize and structure delivery of work, measure results and define roles and responsibilities. We embrace thinking lean and following the agile mindset. External factors and dependencies change on a day to day basis so our delivery method should be capable of handling fast change and changing priorities. At Pebble, we believe that the best way to deal with change is your mindset. Having an agile or ITIL framework in place is a nice way to define and document your processes however, the real value comes from the mindset. Common sense always precedes above the rules of the implemented framework.
Trust in partnership over contracts – when getting to know our customers and mutually decide we are going to work with each other, we create a proposal that leads to a contract to formally start working. For us, that is the start of a partnership. We understand that contracts are required to have our invoices paid and we understand that customers have procurement conditions. Also, legal agreements regarding non-disclosure and intellectual property are very important to protect customer and Pebble data. However we do feel that partnership and trust in each other are way more important than contracts. If Pebble continues to perform well and creates a lot of value in good cooperation with the customer, we have an unwritten contract for life.
Work more together, have more fun, create more value – these 3 statements exactly describe what we are doing on daily basis. Working closely together with our customers we want to have fun and deliver quality results. We are doing this successfully at our current customers and are constantly looking to expand this success!